When you first contact our office, we will ask you for basic information about your child, physician, and diagnosis (if applicable). If you choose to use insurance, we will determine if a prior authorization or precertification will be required.
Through an intake questionnaire and phone interview, our Clinic Director will review your child's history to help determine how to proceed, including recommending the most appropriate assessment and therapist. Our office staff will then work to secure appropriate authorizations, and call to schedule your appointment.
Kaiser members can be referred after an assessment by a Kaiser therapist.
Many insurance plans cover Occupational Therapy and Physical Therapy services, but there may be certain conditions that apply, such as getting a doctor's referral, or pre-authorization for services. Please call us to understand your options.
RPTA is a participating provider for:
Blue Shield of California
Blue Shield/Blue Plans
If your insurance is outside of these networks, we will help you obtain the paperwork you will need to obtain services. Children under the age of three may also be eligible for other funding sources.
All payments or co-payments are due at the time of service unless other arrangements have been made through our business office.