When you first contact our office, we will ask you for basic information about your child, physician, and diagnosis (if applicable). If you choose to use insurance, we will determine if a prior authorization or precertification will be required.
The intake therapist will complete a phone interview in order to determine the most appropriate way to proceed. Our Director will review this information and assign the most appropriate therapist. Our office will then call to schedule your appointment.
Kaiser members can be referred after an assessment by a Kaiser therapist.
Many insurance plans cover Occupational Therapy and Physical Therapy services, but there may be certain conditions that apply, such as getting a doctor's referral, or preauthorization for services. Please call us to understand your options.
RPTA is a participating provider for:
Blue Shield of California
Blue Shield/Blue Plans
Pacific Foundation for Medical Care
Redwood Health Services
Meritage Health Foundation
If your insurance is outside of these networks, we will help you obtain the paperwork you will need to obtain services.
All payments or co-payments are due at the time of service unless other arrangements have been made through our business office.